Shop policies for Jaber Soul
Returns & Exchanges
We gladly accept returns for exchange.
Contact us within: 7 days of delivery via firstname.lastname@example.org
-Include your name, order number, item you are wanting to return for credit for a future purchase or exchange, and explain why you are returning it.
Ship item back within: 14 days of delivery
-In your shipment, include a copy of the email with the above information and your RA (Return Authorization) number.
-Return address is:
PO BOX 91742
Sioux Falls SD 57109
-Return shipping is the responsibility of the customer.
As we are using our profits to build women up, we have implemented an exchange only policy.
-That said, we also want YOU to be happy, purchase again, refer us to your friends, and give us an excellent review….so, if you would absolutely prefer to return your purchase for a refund, please write a note in with your return email explaining why (and how we could do better if we have caused an issue) and we would be happy to issue a refund (minus shipping costs) to your original form of payment. Please include your payment information in your return package. Following the instructions above for return and shipping, the item must be returned within 14 days of you receiving it.
If you have an issue with your item, it is damaged or defective, please email us at email@example.com so that we can take care of the issue by replacing it, exchanging for another item, or supplying a refund.
All orders will be shipped out within 1-4 business days from purchase. Orders will be sent to the shipping address listed on the transaction.
Order updates will be sent to the email address on the order transaction.
If you have questions, please contact us at firstname.lastname@example.org
Referrals, Reviews, Purchase Again!
As we said above, we want you to be HAPPY! Happy customers purchase again, refer us to your friends, and give us excellent reviews. Please take a moment, like our social media pages, tell your friends about us, and complete a review!! We appreciate it greatly!
Though, if you are not able to give us a 4 or 5 star rating, please give us the opportunity to resolve the issue. Reach out to us at email@example.com. Let us know why you are unhappy with your purchase and we will do our best to correct the problem. We WANT you to be a HAPPY CUSTOMER!!!